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WAY OF THE WOLFPACK LIMITED
www.jacqlinrichards.com
Last Updated: October 2026
These Website Terms & Conditions (“Terms”) govern your use of www.jacqlinrichards.com (“Website”) and your purchase or use of products and services offered through the Website.
The Website is owned and operated by:
Way of the WolfPack Limited
NZBN: 9429046841261
New Zealand
Email: [email protected]
In these Terms, “we”, “us”, “our” and “Way of the WolfPack” refer to Way of the WolfPack Limited.
By accessing or using this Website, purchasing a product or service through the Website, registering for an event or workshop, downloading a resource or otherwise interacting with our Website, you agree to these Terms.
If you do not agree to these Terms, please do not use the Website.
You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of, restrict or interfere with the use of this Website by any other person.
You must not:
We may restrict or terminate access to the Website where we reasonably believe these Terms have been breached.
Way of the WolfPack Limited may offer products and services through this Website including, but not limited to:
The availability, content and pricing of our products and services may change.
Certain programmes, memberships, coaching services or other offers may have additional terms and conditions specific to that offer.
Where additional terms are provided to you before purchase or registration, those terms form part of your agreement with us and will apply in addition to these Website Terms.
We take reasonable care to ensure descriptions, images, pricing and other information displayed on our Website are accurate.
However, photographs, graphics, colours and other visual representations may vary depending on your device or screen.
We may correct errors or omissions and update product, service, pricing or availability information at any time.
We reserve the right to discontinue or modify products and services, subject to our obligations relating to purchases already made.
Prices will be displayed on the relevant sales or checkout page.
Unless otherwise stated, prices are shown in the currency identified at checkout.
By submitting an order or registration, you confirm that:
Payments may be processed by third-party payment providers.
Your order or registration is not necessarily accepted until payment has been successfully processed and you receive confirmation from us.
We reserve the right to decline or cancel an order where reasonably necessary, including where there has been a pricing error, suspected fraud, stock issue or other legitimate reason. If payment has already been taken for an order we cannot fulfil, the relevant amount will be refunded.
Where physical products such as books are purchased directly from us, delivery options, charges and estimated timeframes will be displayed or communicated at or around the time of purchase where applicable.
Delivery timeframes are estimates and may be affected by circumstances outside our reasonable control.
You are responsible for providing accurate delivery information.
If an order is returned or cannot be delivered because incorrect or incomplete delivery details were provided, additional delivery charges may apply before the order is resent.
Some products may also be purchased through third-party retailers such as Amazon. Purchases made through third-party retailers are subject to that retailer’s terms, delivery policies and refund processes.
Digital products and downloadable resources purchased or provided through the Website are for your personal use unless expressly stated otherwise.
You must not reproduce, distribute, resell, publish, upload, share or commercially exploit digital products or resources without our prior written permission.
Access instructions may be sent to the email address you provide when purchasing or registering.
You are responsible for ensuring your device, internet connection and software are capable of accessing digital content.
Specific details relating to workshops, events, programmes and other experiences will be provided on the relevant registration or sales page.
These may include:
We may make reasonable changes to speakers, facilitators, schedules, locations, delivery methods or programme content where necessary.
If an event, workshop or programme is cancelled by us and cannot reasonably be rescheduled or delivered in another suitable format, we will provide an appropriate remedy in accordance with applicable New Zealand consumer law.
Our workshop form has a box you can tick to get text reminders from Jacqlin Richards. These terms apply if you tick it.
Phone companies are not liable for texts that are late or do not arrive.
Our Privacy Policy says how we use your mobile number and keep it safe.
Refund and cancellation conditions may differ depending on the product or service purchased.
Any specific refund, cancellation or commitment terms displayed on the relevant checkout, sales, event or registration page form part of your agreement with us.
Nothing in these Terms excludes, restricts or modifies any rights or remedies you have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986, or other New Zealand law where those rights cannot lawfully be excluded.
Change-of-mind refunds are not automatically available unless expressly offered for the relevant product or service.
If you believe a product or service is faulty, has been incorrectly supplied, or you are otherwise entitled to a remedy under applicable consumer law, please contact us at [email protected].
Our Website and the content, resources, programmes, workshops, coaching and educational services offered through it are intended for educational, informational and personal-development purposes.
They are not a substitute for individual medical, psychological, psychiatric, therapeutic, legal, financial or other professional advice or treatment.
Nothing on this Website should be interpreted as diagnosis, treatment or crisis support.
You remain responsible for your own decisions, actions and wellbeing and for determining whether particular information, products or services are appropriate for you and your circumstances.
If you require medical, psychological or other professional support, you should seek advice from an appropriately qualified professional.
We are committed to providing high-quality information, education, tools and experiences.
However, individual experiences and results vary.
We do not guarantee that using our Website, reading our books or resources, attending our workshops, participating in programmes or receiving coaching will produce any particular personal, parenting, relationship, financial, professional or other outcome.
Testimonials and examples shared on our Website represent individual experiences and are not guarantees that you will achieve the same results.
Unless otherwise stated, the content on this Website and in our products and services is owned by or licensed to Way of the WolfPack Limited.
This includes, without limitation:
All applicable intellectual property rights are reserved.
You may view Website content and download resources made available for personal use.
You may not, without our prior written permission:
If you voluntarily provide a testimonial, review, photograph, video or other content for publication, we may use that content in accordance with the permission you have provided.
Participation in a programme, event, workshop, community or coaching service does not automatically give us permission to publicly disclose private or confidential information about you.
Any specific recording, filming or promotional permissions associated with a programme or event may be covered by separate participation terms or consent.
Our Website may contain links to third-party websites or services, including retailers, social media platforms, payment providers and other external resources.
These links are provided for convenience and do not necessarily constitute endorsement.
We do not control third-party websites and are not responsible for their availability, content, privacy practices, products, services or terms.
When you purchase from or interact with a third party, your relationship with that provider is governed by its own terms and policies.
We aim to keep the Website available and functioning properly but do not guarantee uninterrupted or error-free access.
We may temporarily suspend, modify or withdraw all or part of the Website for maintenance, security, technical, operational or business reasons.
We are not responsible for interruptions caused by events or services outside our reasonable control, including internet outages, hosting failures or third-party platform disruptions.
Your personal information is handled in accordance with our Privacy Policy, available through this Website.
By using the Website or providing personal information to us, you acknowledge that your information will be handled in accordance with that policy.
To the maximum extent permitted by law, Way of the WolfPack Limited will not be liable for indirect, incidental, special or consequential loss arising from your use of, or inability to use, this Website or our products or services.
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
Nothing in these Terms is intended to exclude, restrict or modify rights or remedies available to you under applicable New Zealand consumer law that cannot lawfully be excluded.
We may update these Terms from time to time to reflect changes to our Website, business, products, services or legal obligations.
The current version will be published on this Website with the date it was last updated.
Changes will apply from the date the updated Terms are published, except where applicable law requires otherwise.
These Terms are governed by the laws of New Zealand.
Any dispute arising in connection with these Terms or your use of the Website will be subject to the jurisdiction of the New Zealand courts, except where applicable consumer law provides otherwise.
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be treated as modified or removed to the minimum extent necessary, and the remaining provisions will continue in effect.
If you have any questions about these Terms & Conditions, please contact:
Way of the WolfPack Limited
Auckland, New Zealand
NZBN: 9429046841261
Website: www.jacqlinrichards.com
Email: [email protected]